SMS Program & Consent

Program name: LOCLbox Notifications · Last updated: August 20, 2026

LOCLbox sends appointment-related text messages on behalf of the local businesses that use our platform. This page documents exactly how a client opts in, what they receive, and how to opt out.

How clients opt in

When a client books an appointment on a business's LOCLbox page, the booking form presents an explicit SMS Messaging Agreement before the booking can be submitted. This is what the client sees:

What clients receive

• Appointment reminders (e.g., 24 hours before an appointment)
• Booking confirmations and confirmation requests ("Reply YES to confirm")
• Cancellation and reschedule notices, and waitlist updates
• Payment receipts and payment requests for services booked through the platform
• Reward-program updates and review requests, where the business has those features enabled

Clients may also reply to these messages with appointment-related questions; replies are handled by the business through the LOCLbox platform.

Message frequency varies with appointment activity, typically 1–4 messages per appointment. Message and data rates may apply.

Optional marketing messages

Separately from the appointment notifications above, a client may choose to receive occasional promotional or marketing messages (for example, special offers) from a business they visit. Marketing messages are never sent based on the booking agreement alone: they require an additional, optional marketing opt-in that is presented separately, is unchecked by default, and is never a condition of booking. Clients who opt in can opt back out of marketing at any time by replying STOP.

How to opt out

Reply STOP to any message to opt out immediately. Reply HELP for help, or email [email protected]. Opt-outs are honored automatically and permanently unless the client re-subscribes by replying START.

Privacy

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent records are used solely to deliver the messages described above. Full details in our Privacy Policy.

Program operator

LOCLbox is operated by Elevated Media Group. Support: [email protected]