Set up your rewards program

Updated September 30, 2026

LOCLbox has a digital punch card built in. Clients earn points when you complete their appointments, and you decide what those points are worth.

Rewards come with LOCLbox Pro, or with the Rewards Program add-on ($5 a month) on the Free plan.

Step by step

Open Rewards and switch the program on

Open Rewards from the portal menu (on a phone, under More) and turn the program on with the switch at the top.
Choose how clients earn points

Under Earning Rules, pick Points per visit, Points per dollar spent, or Both, and set the numbers.
Set expiration and notifications

Under Rules & Notifications, choose whether points expire after 6 or 12 months without a visit, or never. You can also turn on a text that tells a client when they are within 15 points of a reward. It only goes to clients who agreed to texts.
Press Save Changes.
Add your reward tiers

Under Reward Tiers, press + Add Reward Tier. Enter the points needed, a reward name, and the type: a Free Service or a Dollar Off amount. Add as many tiers as you like.

Points are added when you mark an appointment Complete in Appointments. Each appointment earns once.
To use a reward, open the client in Clients and press Redeem next to a reward they have reached.
Clients can see their points and rewards on their private LOCLbox message page, the secure link they get when you message them through Portal.
The Rewards page shows active members, points issued, rewards redeemed and your top members.